Paul from SWISCO responded:
February 11, 2015
Thanks for posting. I think we can help, though you have a peculiar set up. I've never seen a balance like yours used with that kind of pivot shoe. I suspect someone repaired this window before and used a residential pivot shoe with a commercial balance. Is there another window identical to this that may have the original shoes?
As for the balance itself, please tell me the length of the tube and whatever it has printed or stamped on it. Thanks! |
Paul from SWISCO responded:
February 19, 2015
Thank you. Were you able to find any imprint on the outer balance tube? These balances are pre-charged to a specific sash weight, so it's important to know what the stamp reads so we know what to get for you. In the meantime, the shoe looks like our 15-129, which is 1-1/4" wide and 9/16" thick. Does that look like a match?
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Casey from SWISCO responded:
February 25, 2015
Hi Frank,
Thanks for getting back to us, that is everything we need to get started! I'll email you a custom balance ordering link shortly. |
Paul from SWISCO responded:
February 26, 2015
Usually the upper sash is shorter, but if yours has the same size and markings (50-79), then you can use the same one.
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Casey from SWISCO responded:
March 2, 2015
I'll email you custom balance ordering links for both sizes shortly, thanks!
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