SWISCO - The Replacement Hardware Authority

Biltbest Window Crank Operators

A quick learner from Golden Co says:
I have about 5 wiBiltBest windows that do not close and open properly. They are roller openers.

Please contact me
A user submited photo of window tilt latches
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Dave from SWISCO responded:
Thanks for posting! Unfortunately, it's a little difficult identifying what operator you need based on these pictures. Is there any way we can see what your arms look like? Seeing the arms of a crank operator is vital to identifying them.

In the meantime, please look at our 39-031 & 39-032 EntryGard Operators, or perhaps our 39-155 & 39-156 Caradco Window Cranks. Do you think any of these may work for you? Please let me know. Again, if you aren't sure, we will have to see your operator arms.
A quick learner says:
I will have to look at it tonight.

I must open the window to see this, correct?
A quick learner says:
The small arm on the EntryGard Dual Arm Operator is 4 and 7/16 inches. I have enclosed three photoS of the windows that do not work.

Photo 3 is one window that does not close it looks like I need a 39-032. Pictures 4 and 5 are the same size as photo 3. So it looks like I need 2 39-032's and 1 39-031. Do you agree?

It also looks like, as shown in picture 3, I need to take off the window casing to remove the old ones. Is that true? Is there any other way to fix this?

Thanks,

Tom
A customer submitted photo of a window operator.
A customer submitted photo of a window operator.
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Dave from SWISCO responded:
Your operators do appear to resemble the 39-031 & 39-032, but you'll have to match the dimensions up yourself to confirm.

As for reinstallation, you will have to remove the bottom sill cover on the lower main frame of the window to get to the installation screws of the original operator. Be careful you don't crack it it is usually held in with small trim nails. The short arm on the operator has a terminal clip that holds it to the sash bracket, which should slide back to allow you to take it off the sash bracket stud.
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