SWISCO - The Replacement Hardware Authority

Black plastic piece broken

A home owner from Sudbury ontario says:
The black piece is broken where the rivet was attached to it. We would need that piece and the metal piece that is attached to it by a rivet. The black plastic piece is 2 3/4 inch long. The metal piece that screws into the bottom of the window is 5 1/4 inch long. Hopefully you have a metal version of the black plastic piece. We need both pieces because of the rivet.

The metal bar says Del Mar Toronto Up. No numbers on it.
User submitted photos of a window operator.
3084L
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Tom from SWISCO responded:
Thanks for posting. The black piece you want looks like it's part of the hinge. Unfortunately, it's not sold separately. You'd have to replace the whole hinge. check out our 36-013-10 and let me know if this is a match.
A home owner from Sudbury, Ontario says:
36-013-10 is not a match. It is too long.The metal piece that screws into the bottom of the window is 5 1/4 inch long. The one you are suggesting is much longer.
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Tom from SWISCO responded:
Could I see a few pictures of your hinge removed? That will help us find a better match. It's hard getting a good look at it while it's still installed.

Also, could you be measuring the short arm of your hinge? The 36-013-10 has a long arm, a short arm, and the rail. The short arm actually measures about 5-1/4".
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