SWISCO - The Replacement Hardware Authority

Block and Tackle Balancer for PlyGem Alenco Window

A quick learner from Franklin, TN says:
I need a balancer for a PlyGem Alenco window. I measured the length of it and it is 32.75" and it is stamped 33D. I need to get this ASAP as it is for a home that I'm selling in a week. I actually had ordered this from the PlyGem under warranty a month ago and they said they would cover it but no order was entered and it took calling three PlyGem companies this morning to finally figure out whose window it was.
User submitted photos of a window balance.
A quick learner from Franklin, TN says:
I worked with your customer care rep to determine that I need:

33" SERIES 795 CHANNEL BALANCE
Product Code: S795-33

However, my attachment clip to hang the string uses a bent clip rather than screwing it to the window.

I have the original clips and have attached photos of how it is attached to the window frame.
User submitted a photo of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for contacting us. We can custom make an S795-33 channel balance with a 15-198 clip. That should work the same way. Just let me know exactly how many you need and we can get started.
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