SWISCO - The Replacement Hardware Authority

Bracket adjust mirrored door

A handy person from Fort Myers says:
I can't figure out how to adjust the outer door.I trimmed carpets, cleaned, oiled ect. & the outer mirrored door lifted up, but is still dragging, & hurts to move it. I included pics. Tops have wheels & screw turned it tight, lower has a snap looking circular, thing.& is like one I saw on your site.

Look at your 23-038. this is pic your site shows top guide assembly which mine is on lower track?

Sos after 18 months, I need your help! Thank you
User submitted photos of mirror door hardware.
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Paul from SWISCO responded:
I don't think the bottom door guide is the problem. Rather, I think it's the top roller. If you already adjusted the top roller all the way, you might have to replace it with a new one.
A quick learner from Fla says:
The amount it raised up was a lot, but didn't make lower track easier outside door only..Do you know how the bottom bracket works? The center button pushes in..I have a feeling I should take it off the track, & see if there's anything it does better while off...Thanks again..
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Paul from SWISCO responded:
I think that's a good idea. Remove both the top and bottom guides and compare them to our hardware. I think you should look at our 23-026 for the bottom guide and, if that's a match, see our 23-027 for the top guide.
A handy person from Fort Myers says:
So you don't really know how these work...? Are there no directions, that come with them? Are the bottom brackets adjustable, or not, as they're really heavy doors. Thanks again for the help
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Paul from SWISCO responded:
The weight of the door does not matter to the bottom guide. I still do not believe that the bottom guide is the problem, unless the track itself is bent. You should focus more on the top hanger, which is what holds up the weight of the door. If the fourth picture in your first post is the top guide, then you should be able to adjust it by simply turning the screw.
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