Broken Window

A home owner from Michigan says:
July 20, 2017
One of our CertainTeed windows installed in 1998 has broke. The window will not stay up, we have a piece of wood in place to hold it up.
I attached 4 pictures, hopefully you will be able to tell me what part I need.

Thank you,
Kathryn
Pivot bar and shoe
Profile picture of Paul
Paul from SWISCO responded:
July 26, 2017
The pivot bar at the bottom of the sash is broken. I need you to remove the bottom sash (with a good bottom pivot bar), and show me different angles with some dimensions of the good pivot bar.
A home owner from MI says:
July 27, 2017
Ok, I will do that as soon as possible. Thank you, Katie
A quick learner from Michigan says:
August 23, 2017
Both of the pivot bars are broke. I have taken a picture of them. Please let me know if you need anything else. Thank you, Katie
Pivot bars
Profile picture of Paul
Paul from SWISCO responded:
August 25, 2017
You have the older style of Certainteed pivot bars, which have been replaced with a newer style, the 26-175. They should fit into your 15-192 pivot shoe, but double check the measurements to be sure.
A quick learner says:
August 25, 2017
Paul, It looks like it will work. I have ordered them. Thank you so much for your help. Katie
CertainTeed Pivot Bar, Pair
CertainTeed Pivot Bar, Pair
26-175
$7.78
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
SWISCO 26-175 CertainTeed Pivot Bar Pair
SWISCO 26-175 CertainTeed Pivot Bar Pair
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