SWISCO - The Replacement Hardware Authority

Broken Creation Window Parts

A home owner from Oakland Maryland says:
We need parts for 2 Creation Windows that were installed in a New Era home in 2000. The tags on the windows show the following information:

Series 3000 SH AAMA NWWDA 101-I.52-97 H-R25 46X68. Serial #430-230-133 and Serial #430-230-141.

I called our home manufacturer and they gave me your information. The parts that allow the windows to slide up & down (springs, cords, etc.)and the latches to tilt the windows are broken. The latches look like the tilt latch 26-243 because ours do not have screw holes.

Could you please let me know what parts I need in order to fix them correctly. Thank you!
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Paul from SWISCO responded:
Good morning! Thanks for posting. I'm not sure what hardware you need based on that information. Could we see what you have? If you can, please carefully remove each piece of hardware you're looking to replace and take a few pictures of them separately. Then, upload those pictures here for me to look at and identify. Thank you!
A home owner from Oakland MD says:
Hello. Attached are the pictures you requested. Please let me know if you need more details. Thanks!
User submitted photos of a window balance.
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Tom from SWISCO responded:
Great! Thanks for these images, they're a big help. Take a look at our Replacement Sash Support Block & Tackle Rods and see if any of these match up with your hardware.
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