Paul from SWISCO responded:
June 23, 2015
Thanks for posting. I think we can help you replace this balance, but the mechanism you need has to be custom made. We can help you make them, but I will first need to know exactly how many you will need.
I also suggest just replacing the broken balance. I can't believe it, but it appears the Styrofoam is glued to the frame. See if you can replace balance without removing the styrofoam. To replace the balance, install it at the top and use a pair of needle nose pliers hook the clip to the balance shoe. As for the stamp, I would custom make it with a stamp option of 30D. Two 30" long balances with this option can hold a sash weighing 24 through 29 pounds. You might also want to try some silicone spray on the track if you haven't already. |
Paul from SWISCO responded:
June 25, 2015
The balance is what will have to be custom made. You have a unique setup that doesn't come standard, unfortunately. The key here is the type of metal channel and hook you're using. It's not a typical combination. In this specific instance I would be using our Series 770 balance, but with a 62-105 hook instead of the usual hook.
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Paul from SWISCO responded:
June 29, 2015
Thank you. I have emailed you a custom balance order form, which includes a price quote. Let me know if you have any other questions.
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