Tom from SWISCO responded:
October 9, 2015
Yep, that's all you have to do. We have a chart on the S350-23 store page that shows how much weight each option can support.
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Tom from SWISCO responded:
November 5, 2015
I'm sorry to hear you're having trouble. Based on your sash weight of 30 pounds, the 2260 option was the correct choice. For channel balances, you don't divide the weight in half. I don't think that's the problem; sash weight has no relation to the type of terminal clip used. Could I perhaps see a couple pictures of your balance compared to ours?
The 16-002 is also not universal, though it is very common. If your take out clip is nylon, then you may have a certain type that is no longer made anymore. If you have what I'm thinking of, we won't be able to replace it. Just to be sure, I'd like to see a couple pictures of that, as well. |
Paul from SWISCO responded:
November 24, 2015
Yes, assuming the 19-005 and 15-004 match your measurements our S385-23 appears to be the best match. I would also recommend the 2250 stamp option.
I'm afraid we do not have this take out clip. This one has been discontinued and the manufacturer didn't come up with a substitute for it. We have suggested the 26-106 and 26-107 as possible replacements, but haven't heard back from past customers who tried them. I do not know if they will work, though if I'm being honest the odds are not high. As an alternative, you can drill a hole near the hole of the old take out clip and install a screw to act as a stop for the balance on a temporary basis. You'll want the screw to stick out just enough for the balance top but not to interfere with the sash. |