Can't find any

A quick learner from Topsail Beach, NC says:
I believe I have a triple coil balance on this window. Both sides have failed. The coils are 3/4 inch wide, the cover is about 4 1/2 inches long. Not sure on the weight capacity I need but the window weighs about 22 pounds. I think I need the S-165 coils. If I replace both sides do I order six 4 pound capacity coils?

Need help identifying the pivot lock shoe I need. The the one on it is about 1/4" think, 1 1/4" wide, and 1 7/16" long. I think I'll also need the 26-378bar as my screw holes are 2" from the end of the "broken" T.
User submitted photos of a window balance.
A quick learner from Topsail Beach, NC says:
After looking on your website again, I'm pretty sure I need the 15-199 pivot shoe.
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Tom from SWISCO responded:
I agree, the 15-199 pivot shoe looks like a great match. As long as you have the Series 165 springs, I would also recommend the 15-205 cover.
A quick learner from Topsail Beach, NC says:
Thanks! I figured things out from your website and other responses. Already received the parts and repaired the window. And I suggested you site to the window company that said they couldn't find parts to repair it!
Profile picture of Tom
Tom from SWISCO responded:
Oh, awesome! I'm glad you were able to find anything. Thanks again for your business, and let us know if you ever need anything else.
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How to Replace a Triple Coil Balance System
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