Can't find correct Pivot Lock Shoe

A quick learner from USA says:
We have tried your pivot lock shoe 15-129, but the width of 1 1/4
User submitted photos of window hardware.
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Tom from SWISCO responded:
I'm afraid this shoe isn't available by itself anymore. You'll need an all new balance. I'm just not sure what kind. There are two possibilities. See our Series 775 or Series 860 balance, one of these may be what you need.
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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