Can't remove key from handle when locked
A handy person from North Carolina says:
December 29, 2012
Dave from SWISCO responded:
January 3, 2013
Thanks for posting, Rob! I'm sorry to hear about your issues with the key. I have an idea, though. Try to reinstall the outside handle key cylinder, but turned in a different direction. Perhaps the key has to turn a certain distance to be removed, so replacing it in a different position may give you the room you need.