Casement Actuator - Order # 80888

A quick learner from Mountaintop PA says:
October 3, 2016
I ordered part 39-031 to replace the actuator to my NORCO window. The actuator has two arms. The shorter arm on the original actuator measures approximately 3 7/8". The arm on part 39-031 measures about 4 1/2". Pictures are attached with a ruler.

The other arm on the actuator has the correct dimensions.

Do you have an actuator that will fit? Can I return the part that I ordered?

Thank you

Jeff
User submitted a photo of a window operator.
Profile picture of Paul
Paul from SWISCO responded:
October 5, 2016
Please see our 39-155, this looks like it could be a closer match. You can return the 39-031 for a refund any time you wish.
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
Caradco Window Crank, 9-1/2"
Caradco Window Crank, 9-1/2"
39-155
$29.85
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