SWISCO - The Replacement Hardware Authority

Casement window

A home owner from Massachusetts says:
Hi, I ordered a new duel arm operator part number 39-031. However the TOP arm rusted off. What part number is that? The picture is from the other window as the broken one is too far damaged to take a picture. Thank you.
User submitted a photo of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
This part is known as a hinge. I think you should consider our 36-013-10, which a kit that can be used to replace both the top and bottom hinges (or left and right). See our video below on how it installs.
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