Casement window hardware replacement-manufacturer unknown (no ID info on window)

A handy person from Graham, NC says:
September 28, 2016
We moved into this house (built in '78 +-) and 12 casement windows all do not operate. Seems the controllers are broken.
Attached are three photos - 2 of the controller, and 1 of the window.
Any help is appreciated!
Dave
User submitted photos of patio door hardware.
Profile picture of Tom
Tom from SWISCO responded:
September 30, 2016
Thank you for posting. From the photos you have attached, you are showing us our #39-013 bronze casement window operator. You might also need the other direction operator, #39-014. The handle is #39-114L. We believe this is what you are searching for.
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-013
$20.70
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-014
$20.70
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
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