SWISCO - The Replacement Hardware Authority

Channel Balacne Length

A quick learner from California says:

I've narrowed down a match in components, however on the Series 380, you only list metal channel sizes 32 and 33 and so on. Mine measures 32 5/8. So the question is, do I go with the 32 or 33 inch length?

Thank you,
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Tom from SWISCO responded:
Hey, Gary. I suspect you may have a balance that's different from our Series 380. Could you show me a picture of the top and bottom nylon attachments? Can you also show me the metal clip at the end of the cord? Finally, what does the stamp printed on the metal channel read?
A quick learner from California says:

Attached are the requested photos to help figure out which balance I have. Thank you for taking a look.
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thank you. We should definitely be able to make this, though it will need to be custom made as I thought. This shouldn't be an issue. Please just let me know how many you need and we can get started.
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