Channel Balance 2820 and 5/8" Top cap

A home owner from Allentown PA says:
January 24, 2016
Looking for the Channel Balance and top cap replacement.

I have soft the model S390-29 channel balance and 18044 5/8" - "Top Sash Guide, Kinco" to cap.

Not sure they will fit.

Ths
Dan
User submitted a photo of a window balance.
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Paul from SWISCO responded:
January 26, 2016
Thanks for posting. I agree, the Series 390 looks like a good possible match, assuming the dimensions of the nylon attachments are the same.

I'm not sure about the top sash guide, I can't make it out in your picture. Is there any way you can show me a picture of one that has been undamaged? Can you also provide your measurements?
A handy person from Allentown says:
January 29, 2016
Hi there,
Thanks for the reply.
Here is closer look picture of the top sash guide.
Unfortunately, the cover was broken into half and I only have the top part left.
But I believe the screw hole to the window is about 7/8" tall. And the cover is fit the 5/8" channel.
Can you please provide a best guess of which item I should order?
User submitted photo of their window hardware.
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Paul from SWISCO responded:
January 29, 2016
Thank you! Take a look at our 18-032, this may be a possible match.
Top Sash Guide
Top Sash Guide
18-032
$1.72
29" Series 390 Channel Balance
29" Series 390 Channel Balance
S390-29
$11.10
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