SWISCO - The Replacement Hardware Authority

Channel Balance

A quick learner from Bristow, VA says:
The company that made our windows is out of business and I don't know what their name was. I have three broken channel balances. We ordered a 795 from you and it's perfect, almost. The shoe (I think that's what you call it.) is different and won't fit in our sash. I have pictures of the one that's required, please see attached. I could also use your repair rivets and tool, except the ones in our channel balance are 1/16", not 3/32".

Would you take a look at the pics I have of the required "shoe"? Do you have 1/16" rivets?

Thank You for your time.

George
User submitted picture of original channel balance for tilt window.
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Paul from SWISCO responded:
Thanks for posting, George! You might want to look at our 15-194 T-lock balance shoe. Are these closer to what you need? If you can replace the shoe on the balance yourself, then the rivet we use for these would be our 62-005. Let me know what you think!
A quick learner from Bristow, VA says:
Paul, thanks for your answers to my post. I think the 15-194 shoe will work in our sash. Is it possible to get it in your 795 channel balance? If not, the "U" channel is 9/16", would you recommend the 62-005 rivet?
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Paul from SWISCO responded:
It is absolutely possible to get this shoe installed on a Series 795 channel balance. Please take a look at this Custom Channel Balance Order Form I have started for you and fill out the rest of the information. One of our representatives will be in contact with you shortly thereafter.
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