Channel Balance

A quick learner from Grass Valley says:
The numbers on the channel balance is as follows 20 2 HW CMC 2
I think I've narrowed it down to the Series 380 or 385 but I don't see the difference between the boots
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
The difference between the Series 380 and Series 385 is the size of their shoes. You will need to measure yours to confirm the better option. At a glance, yours looks like it might be closer to the Series 385, but I highly recommend measuring your shoe just to confirm.
A quick learner from Grass Valley says:
I'm measuring the shoe at 1 inch at its widest point
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
If the depth of the shoe is 1" then I would recommend our Series 380 channel balance.
A quick learner from Grass Valley says:
For comparison, can you tell me what the depth of the 385 series shoe is?
Profile picture of Tom
Tom from SWISCO responded:
That would be 1-3/32".
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