Channel Balance Help - Part 1

A home owner from Marco Island, FL says:
Hi,
I need help finding replacements for 2 different sets of channel balances.

The first one has a 30" length and a 9/16" channel width with markings "29DS_48L BSI RN"
(see Photos)

..second set in part 2.
User submitted image of their window hardware.
A home owner from Marco Island, FL says:
Hi,

I need help finding replacements for 2 different sets of channel balances. I've made a separate post for the first set.

The second set has a 36" length and a 9/16" channel width with markings "35DS IMP 37 BSI R"
(Last 4 photos)

These channel balances support very heavy windows with Hurricane glass.

Thanks!
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Hello! I think we can replace this hardware, though they will need to be custom made. To confirm, I would like the weight of the sash each pair of balances support. Please let me know that and we can work from there.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.