Tom from SWISCO responded:
November 9, 2013
Thanks for posting, Russ. Just to confirm, are you just measuring the metal channel when determining length? Do not include the nylon attachments in your measurement. If it still measures 19-5/8", could I see a few pictures of those nylon attachments? You may need a specially made balance, and seeing them will help me confirm.
Let's start with that for now. If your balance is what I think it may be, then it will render the second two questions moot. Either way, once I get pictures we can work from there. |
Tom from SWISCO responded:
November 9, 2013
Perfect! I thought you might have a balance like this. It will have to be specially made. Please give me a little time to look into this for you and I will let you know as soon as I have more information. Thank you!
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Casey from SWISCO responded:
November 15, 2013
Hey Rus,
Yes! Thanks for waiting, I will email you a custom balance ordering link shortly. |