SWISCO - The Replacement Hardware Authority

Channel Balance Replacement

A quick learner from Turks and Caicos Islands says:
I have hurricane impact windows throughout the house and every window has become difficult to open and close. Some balances have fallen out. I want to replace the balances with your S385-24 balance but I have 2390 stamped on plus 26 BSI VP. You do not have a 2390 option. What do you suggest?
User submitted a photo of a window balance.
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Tom from SWISCO responded:
Thanks for posting. We don't have any options that directly correspond to a stamp of 2390, and I am not sure what would work. I recommend that you weigh your window sash and compare what you get to the weight rating chart for the S385-24 to see what would be the best option.
A quick learner from Turks and Caicos Islands says:
My window sash weighs 21 lbs. What do you suggest? Right now it take a very strong person to open these windows. My wife can't do it. How easy should it be to open and close these hurricane impact windows after installing the new balances?
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Tom from SWISCO responded:
Have you seen the weight rating chart listed under the S385-24? I think you might want to consider our 2340 option. Two balances with that option can carry a window sash weight of 18 through 22 pounds.

Assuming the appropriate balances are installed, it shouldn't be difficult to open the windows at all.
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