SWISCO - The Replacement Hardware Authority

Channel Balance Replacement

A quick learner from Texas says:
Hello, this is my first time replacing a channel balance. I have Alenco Windows and the images below are the channel balance that I need to have replaced. I have a 1/2 inch channel balance for non-tilt window approximately 16 inches long but I am unsure about the top and the shoe difference and was a little confused. I was hoping someone can point me in the correct direction.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 351 or our Series 390 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 351 uses the 15-002 while the Series 390 uses the 15-001. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
Comparison of <a href='http://www.swisco.com/Channel-Balance-Shoe/pd/Replacement-Sash-Support-Channel-Balance-Shoes/15-001'>15-001</a> & 15-002
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)