Channel balance ID

A home owner from USA says:
Channel is 33" long.
Has spring plus string and pulley system. Fits into a non tilt window. The words on the channel are as follows :32 5 HR CALDWELL. Width is 3/8"
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Based on your pictures, you may want to consider our S385-33 channel balance. This comes with the 19-005 and 15-004 attachments. I recommend looking over our information to confirm that this hardware matches what you have now.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.