Channel balance depth.

A quick learner from San Antonio says:
June 9, 2016
I ordered the S395-29 balance. option 2830. I discovered that they are too long. My original balance is stamped 2740 so I should have ordered the 28" balance. The tops and shoes appear exactly the same. I have noticed one difference though, My original balance is only 3/8" deep while yours are over a half an inch. Will this matter?
Profile picture of Tom
Tom from SWISCO responded:
June 9, 2016
It might. Could you show me a picture of your original balance? That will allow us to confirm whether or not the S395-28 can work. Thanks!
28" Series 395 Channel Balance
28" Series 395 Channel Balance
S395-28
$10.45
29" Series 395 Channel Balance
29" Series 395 Channel Balance
S395-29
$10.87
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.