SWISCO - The Replacement Hardware Authority

Channel balance replacement

A quick learner from Palm Bay Florida says:
I would like to replace 8 of these (4 windows total) plus all the top sash guides for my Kinco windows. I measured the channel balance and it measured 30" (metal end to metal end). I have attached 4 pictures, one of each end, the only stamped markings and the entire balance. Could you please identify the appropriate balances so I can order the replacements?
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
It looks like only one of your images uploaded. We still need to see what the bottom shoe looks like. Please try uploading them again. Thank you!

In the meantime, you can always visit our Channel Balance Home Page and follow the steps in order to find the Series that best matches what you have.
A quick learner from Palm Bay Florida says:
Lets see if these get there.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thank you. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
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