SWISCO - The Replacement Hardware Authority

Channel balance replacements

A home owner from USA says:
Hello!

Trying to determine what replacement part(s) to order from your website.

The part is stamped with
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. Unfortunately, I cannot identify what balance you have based on this picture alone. I can see the bottom attachment, but I do not see the top. I also cannot tell if your bottom shoe is our 15-001 or 15-002. Please compare their measurements to yours to confirm.
A quick learner from Orange County, California says:
Attached are additional photos of the top of the channel balance.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thank you! That looks like our 19-002, so depending on what your shoe is you have either our Series 390 or Series 351 channel balance. Please confirm which is a better match by measureing your bottom shoe.
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