23 4 HO CALDWELL Channel stamp

A home owner from San Diego says:
I'm trying to figure out which Stamp Option I should choose for the Series 380-24, but the stamp on my channel balance doesn't seem to match any of the options. It says: "23 4 HO CALDWELL". I'm not sure how much my sash weighs, but it feels like at least 20 lbs.
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Tom from SWISCO responded:
Sure! If your old stamp is 23 4, we recommend the 2340 option. You can always weigh your sash to be 100% sure.
A home owner from San diegp says:
Thanks Tom, I appreciate the guidance, I will place an order today.
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Tom from SWISCO responded:
Awesome, thank you for the order! I'm always happy to help, of course. Let me know if you ever need anything else.
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