Paul from SWISCO responded:
April 8, 2014
I'm not sure what you have. Can you take a few pictures of your hardware for me to see? Please make sure you take detailed pictures of the nylon attachments and of the stamp printed on the metal channel. Thanks!
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Tom from SWISCO responded:
April 10, 2014
These are perfect! I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.
Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match. Comparison of 15-004 and 15-005
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