SWISCO - The Replacement Hardware Authority

Citation 96X96 Patio Sliding Door Threshold Problem

A home owner from North Myrtle Beach, SC says:
I have a 96X96 Citation Sliding Patio Door where the threshold track that the door rollers travel on is wavy and makes it almost impossible to open/close the door. In reviewing the video, it appears an appropriate fix is to either replace the 8' sliding door track with Sliding Glass Door Track PN# 80-105 or to install the 8' Sliding Door Track Cover PN# 80-103. With either, I would also need to install new rollers and I am not really sure which PN# is appropriate. I have attached photos in the hope that you could guide me.
User submitted image of their door hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! I'm afraid I cannot determine what rollers you have based on these images. You may just need to clean and lubricate them to get them working well again, but if not we will need to see them out of the door so that we can recommend a good match.
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