Coil Balance System

A home owner from PA says:
August 21, 2017
The original Coil Balance System(both side) has been broken. Please help me identify the replacement parts.

Thanks
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
August 24, 2017
You've got a few different things here. To start, the balance shoe is our 15-199 and the nylon coil spring housing is our 15-204, which uses our Series 165 3/8"-wide coil springs. I couldn't read the numbers off the coils in your photos, so you'll need to check. The stamp on the coil is needed to choose a weight when ordering.
Pivot Shoe, 17/32" Thick
Pivot Shoe, 17/32" Thick
15-199
$3.70
3 lb Series 165 Egress Coil Balance
3 lb Series 165 Egress Coil Balance
S165-3
$4.70
3/8" Coil Dual Support
3/8" Coil Dual Support
15-204
$1.88
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