Coil balance holder broke

A quick learner from Mason ohio says:
September 6, 2017
I have a double hung tilt window 45" wide x 58" tall. It does not stay open. The coil housing balance looks like it's broken on both sides. what part do I need ? Do you need more information from me to make sure I order the correct part ?
Also if you can direct me to a video that shows you how to remove and install the coil housing would be much appreciated.
John
Coil assembly
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Paul from SWISCO responded:
September 13, 2017
Thanks for posting, John. I would recommend looking at our 15-087 shoe and 15-086 housing, though to be honest your housings look fine. You might just need the coil springs, in which case I'd recommend our Series 180 balance. You will need the number stamped on the old ones to confirm the best option. We don't have a video on how to replace this exact type of balance, but you may find the video below helpful.
Detail of 15-086
Detail of 15-086
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
Tandem Coil Housing
Tandem Coil Housing
15-086
$1.68
Mounting Bracket
Mounting Bracket
16-024
$0.66
3 lbs Series 180 Coil Balance
3 lbs Series 180 Coil Balance
S180-03
$4.20
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
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