Dave Sr. from SWISCO responded:
September 22, 2015
It appears that the screw hole is stripped. We don't have the Emtek handle, but we do have the 40-049 lock set which other customers have used as a replacement for the Emtek. Check it out and see what you think. We also have the 40-101 handle pair, which might also work on the Emtek if you want to replace just the handles.
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