SWISCO - The Replacement Hardware Authority

Correct channel balances

A home owner from Morgan Hill, CA says:
I think I need Series 390 28 inch channel balances. The stamp on it is 2740. Can you confirm?
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for posting. Before I can confirm what Series channel balance you have, I'll have to figure out what your bottom shoe is. Please look at the measurements for our 15-001 and 15-002 bottom shoes and note their depths. As you can see, they are 1-1/8" deep and 1" deep, respectively. Which measurement more closely resembles your own shoe?
A quick learner from Morgan Hill, CA says:
The 15-001 since it measures 1-1/8.
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Tom from SWISCO responded:
In that case, please see our S390-28 channel balance. Does that look about right?
A quick learner from Morgan Hill, CA says:
Yes....already went ahead and placed the order. Thanks for the help.
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