Custom balancer order

A quick learner from USA says:
April 4, 2017
Hey, I spoke with a guy earlier today and he said to send a pic of what I needed. These are the standard size thickness but will need to be 40lbs due to the window being high impact. It is single hung. I will need 3 pairs ( 6 balancers )
balance
Profile picture of Casey
Casey from SWISCO responded:
April 6, 2017
I think we can help, but it's hard to tell what you have. Is this window tilt or non-tilt? If it's tilt, I recommend our S600-18. The Black Tip should cover your 40 pound sash. If it's non-tilt, our S500-18 would be better. I would be happy to bring in a black tip color option for the S5001-18, if need be, that way you don't need it to be custom made. Let me know.
18" Series 500 Spiral Balance
18" Series 500 Spiral Balance
S500-18
$8.20
18" Series 600 Spiral Tilt Window Balance
18" Series 600 Spiral Tilt Window Balance
S600-18
$8.30
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.