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Tom from SWISCO responded:
July 24, 2015
Thanks for posting. Please see our 23-240 for a possible replacement bottom track. As for removing the doors, try adjusting the top roller and bottom guide. That may help you lift the door out.
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Paul from SWISCO responded:
February 7, 2019
It can be tricky to remove the doors. Go behind the doors and with a putty knife slide across the top of the track and push in the bottom locking pins on the bottom guide and while doing it lift up the nylon piece up from the track. Do the same on the other end, then swing the door towards you to unhook the top rollers. Let us know if this gets the job done for you. |
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Casey from SWISCO responded:
August 27, 2021
Hello, It's tough to tell since your guide is damaged but it does resemble the 23-215 bottom guide. take a look and see how they compare. Thank you! |
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Casey from SWISCO responded:
October 3, 2022
The 23-215 bottom guide installs by hooking into the track, which requires the door to be held at an angle until the guide is aligned with the track and it will engage the rest of the way when the door is fully installed. You may also need to adjust the rollers to get the necessary clearance. We recommend having someone help you since these doors are large and can be cumbersome to work with. |
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Casey from SWISCO responded:
October 3, 2022
You'll need to lift the top rollers up and out of the track, then gently tilt it into the room so that you can unhook the bottom guide from its track. |
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Casey from SWISCO responded:
October 21, 2022
That's great news! Please let us know if you need anything else. |
