Dead Bolt Shims
A home owner from Kings Park, NY says:
April 23, 2014
Customer service Dept.- I recently bought the 40-160 Lever Lock set and installed it. The installation was no problem. However, I could not use the piece you provide to engage the top latch. It does not engage due to the distance between the inside jamb and the latch (see picture). I want to keep what I currently have. But, in order to do this I need at least four more of the dead bolt shims that come with the 40-160 (as seen on your site - https://www.swisco.com/images/pictures/2013/02/16640.jpg) to add 1/2 inch so the latch will close. Please tell me how much it will cost to get these shims. Thank you.
Dave from SWISCO responded:
April 24, 2014
Thanks for posting. The first issue I see is that you are using the keeper in question (see image below) for the deadbolt on the bottom, when it should be used for the latch on top.
The deadbolt uses this part that comes with the 40-160 set.
You may be able to use our 40-084 shim for the latch keeper, and just a simple piece of wood for the deadbolt keeper (or both, for that matter).