SWISCO - The Replacement Hardware Authority

Difference between 15-001 and 15-002?

A handy person from myrtle beach, s.c. 29577 says:
Hi- I have 10 windows which need balances replaced. I can't see the difference between the 15-001 shoes & the 15-002 shoes.
Our balances are either # 351 or 390?
22 inches from end of metal to end of metal.
I also want to replace the clips on the metal sash, some are broken, buy??
How the heck do they get screwed on?
The screw is UNDER THE CLIP??

Dave
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. The 15-001 has a width of 1-1/8", while the 15-002 has a width of only 1". While this difference may not seem like much, it is, in fact, vital to the operation of your balance. We recommend that customers get as exact a measurement as they can before ordering their balances.

As for the clips on the metal sash, can you please upload a few pictures? If we can see them, we can identify them and help find a way to remove them.
A handy person from myrtle beach, s.c. 29577 says:
Thanks for the response!
I cannot imagine how these clips were installed during mfg., unless they are bent over after screwing them in?
I'll have no trouble removing them- I'll just snap off those that are not already broken, but:
what do replacements look like & how do I order them?

Dave
A customer submitted photo of a window clip.
Profile picture of Paul
Paul from SWISCO responded:
Please take a look at our 18-062, top sash guide. Do you think this might work for you?
A handy person from Myrtle Beach, South Carolina says:
Hello again- I may have missed an item needed to fix my windows?
Is there a clip that is located in the channel of the frame that POPS OUT so the sash can be removed?

Dave
Profile picture of Paul
Paul from SWISCO responded:
Yes, there should be a thin metal take out clip that you pop out in order to remove the sash. It should look something like our 16-002 take-out clip. Please refer to our tutorial video on how to replace your non-tilt channel balances for further information.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)