SWISCO - The Replacement Hardware Authority

Do I have the 39-312?

A contractor from Calabasas, ca says:
Pivot Shoe Awning Operator
Product Code: 39-312

I need a replacement for an awning mortorized window that has stripped threads. This part looks just like the one that is currently installed and the measurements are the same but I wanted to confirm before ordering. Please take a look at the picture I have attached and let me know if this is the correct item. Also, does it come in white?

Thank you,
Desiree
A customer submitted photo of a motor.
Profile picture of Tom
Tom from SWISCO responded:
Thank you for posting, Desiree. I can't tell if our 39-312 matches your hardware based on the image provided. Could you take a few pictures of the operator itself? Please make sure it is fully removed from the window before you do.
A contractor from Calabasas, ca says:
Here is a picture of the operator.
A customer submitted photo of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Thank you, Desiree! This certainly appears to match the 39-312 Pivot Shoe Awning Operator. Just make sure that the dimensions match!
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