SWISCO - The Replacement Hardware Authority

Do I have the 81-038?

A home owner from etters, pa says:
I am replacing the rollers and have ordered the 81-038 roller....attached are 2 pics...any suggestions? thx
User submitted photo of their door hardware.
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Tom from SWISCO responded:
Without knowing your measurements, I can't say for sure, but I think our 81-005 may be a better match. Look it over and see how well it matches your roller.
A home owner from etters, pa says:
received the 81-005 and come to find out there were 2 different rollers on the peachtree door...when I took off the other side it was a completely different roller...I have since ordered, what I think is the right roller 81-112...Can I return the rollers that don't fit this door? Your help is appreciated. thx
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Tom from SWISCO responded:
Sure, see our Return Policy for more information. If you want, you can show us pictures of this different roller and we can try to identify it.
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