Door latch

A home owner from Hamilton says:
I purchased the door latch from your company but the square insert was smaller than the one on my outdoor handle (see pics). In addition, the last latch had the square insert attached to it, so now I have no insert, and I thought your came with one.

In a perfect world, I need latch like the one I purchased, yet it needs to have the same dimensions and I also need the shaft insert that is missing. Please let me know if this is possible. Thanks Tom
User submitted photos of storm door hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! You can actually remove the spindle to accept a 5/16" insert. You can read our instructions how on the 40-150 store page, under the description.
A quick learner says:
Thanks! Do you sell a 4inch, 5/16 spindle?
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
I'm afraid that we do not carry a spindle in that size. That said, what I've done in the past was to purchase a square rod at the proper thickness and cut it to the length I needed for the storm door.
SWISCO Quick-Fix! 40-150 Spindle Replacement
SWISCO Quick-Fix! 40-150 Spindle Replacement
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How to flip a storm door mortise latch.
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