Double hung tilt window

A quick learner from Leesport Pa. says:
May 25, 2017
Side spring broken . Not sure what else I need to replace. Hoping for some type of repair/ replace instructions thank you
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
May 30, 2017
I'm afraid these numbers don't tell me what kind of balance that is. Can you show me a picture of the shoe or clip at the end of the cord? That will help us determine the best Series.
A quick learner from Leesport says:
June 11, 2017
Hope these add. Pics will help!
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
June 15, 2017
Thank you for the additional photos. Based on what you are showing us, it seems you may need our S751-29 ribbed channel balance with a 28HD option. Our 19-030 long s clip is a good replacement for the "S" hook you are showing. Take a look and get back to us with some thoughts.
Long S-Clip
Long S-Clip
19-030
$0.70
29" Series 751 Channel Balance
29" Series 751 Channel Balance
S751-29
$11.73
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
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Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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