Entry Guard mechanisim, Pozzi, likely installed in 1996 or 1997

A home owner from Park City Utah says:
The crack assembly for the right and left window aren't working. Do you know where I can find replacements?

Thank you

Ken O
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Start by looking at our 39-031 and 39-032. I would just make sure all our dimensions match up to yours.
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