SWISCO - The Replacement Hardware Authority

Exterior handle of 82-035 does not sit flush

A quick learner from Lake Orion, Michigan says:

I received the two patio door handle sets, model 82-035. I've got one problem that came up during installation. The outside handles do not set flush against the outside of the door, like the old ones did. This leaves two rather large holes visible under the handle. See the second attachment. The old, outside handle is in the first attachment.
User submitted photos of patio door hardware.
Profile picture of Dave
Dave from SWISCO responded:
Thanks for posting. It looks like the installation hole spacing is the same, you just might need to enlarge the holes a little. Try using a long rat tail file. You could also use a drill with a drill bit the same diameter as you need to fit the screw bosses in the new handle.
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