Tom from SWISCO responded:
April 28, 2016
Do you just need a key cylinder? If so, check out our 82-310. I think this could work for you.
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Dave Sr. from SWISCO responded:
May 11, 2016
Check to see if you cut the key cylinder tail too short. Also make sure the exterior handle with the key cylinder is lining up with the mortise latch and inside lever. If you haven't taken a look at the video on installing key lock in patio take a look that might help answer your questions.
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