Florida extruders - milestone single hung series 1000.

A home owner from Ft myers florida says:
There is a plasic cap that holds a spring loaded rod at the sides of the window. The plasic cap has failed and the rod has popped to the top of the window. Do you have this part?

The window is a Milestone Single Hunger Series 1000 made by Florida Extruders International, Inc.

Please and thank you

David
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Hello, David. The part you are looking for is called a top sash guide. I can't tell what you have when it's still installed, but start by looking at our 18-180. Is this a match? Also be sure to watch the video below.
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
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