SWISCO - The Replacement Hardware Authority

Got the wrong slider wheel part

A quick learner from California says:
When I took the slider apart, I realized I had the wrong part.
I just received the replacement slider wheel parts I ordered from you. When I disassembled the door, I realized I ordered the wrong part.

Do you have a replacement part that will work for this? It has the words KILIAN and Syracuse, NY and Toronto Can. on the wheel.

Can I return the parts I ordered by mistake?

Please advise as soon as you can.

Many Thanks
User submitted photos of a patio door roller.
Profile picture of Dave
Dave from SWISCO responded:
Your original roller looks more like our 81-092. Look it over and see what you think. You can return the incorrect rollers, yes. See our return policy for more information.
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