Paul from SWISCO responded:
November 16, 2016
Thanks for posting, Dan. I'm not sure what Series it is you're looking at, but the balance in your picture will have to be custom made. Before we can get started or send you a quote, can you confirm that both the 36" long balance and 37" long balance are identical, aside from length? Can you also tell me what number is stamped on each balance?
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Tom from SWISCO responded:
November 23, 2016
More or less, yes. We wouldn't be using the Series 770 balance but something closer to what you have now. We won't be able to do this until we know what numbers are printed on the balances. If we cannot get those numbers, we would otherwise need to know the weight of the sashes that these balances support. This is to let us calculate the proper strength of the spring, which is very important.
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Tom from SWISCO responded:
December 6, 2016
Great, thanks. I'll email you a custom order link and price quote for both 6 and 12 of these balances. You should receive it shortly.
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