Tom from SWISCO responded:
September 18, 2012
Thanks for posting! I'm sorry to hear that our hardware didn't work out for you. I see that your original pivot bar pictured here is damaged. Is there any way we can see a picture of one that is undamaged? Could you also give me its dimensions? Thank you!
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Casey from SWISCO responded:
September 25, 2012
Great! Thank you for the extra pictures. This helps clear things up.
Have you seen our 26-376 Window Sash Pivot? Do you think you may be able to use this as a replacement? |
Tom from SWISCO responded:
October 9, 2012
Thank you for your patience in this matter. After extensive research, we have been unable to locate a replacement for this pivot bar. I believe that it has been discontinued, and is no longer available. I am sorry we cannot be of more help.
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