SWISCO - The Replacement Hardware Authority

Help finding correct balances

A quick learner says:
Per my conversation with steve
User submitted photo of their window hardware.
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Tom from SWISCO responded:
It's hard to be sure what you have without more specific information, but looking at your picture it appears your top attachments are not winged while your bottom attachments are. With that in mind, start by looking at our Series 350 channel balance. Just make sure that everything matches, including the style/size of the nylon attachments.
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Tom from SWISCO responded:
Thank you for your patience in this matter. We have received your sample and we believe we can help. You will need two custom made Series 385 balances that are specially cut to 29-1/4" long and 23-1/4" long, respectively. I will just need to know how many of each you need and I can send you a price quote and custom order link.

As for the top sash guide, we do not have a replacement in our catalog at the moment but we are working on something that we will add soon. I will let you know the moment it is available!
A quick learner says:
Yes, I need 32 of the 29-1/4" length and four of the 23-1/4" length.

I also need a price and time frame.
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Tom from SWISCO responded:
Thanks for getting back to us with this information. I have emailed you two custom order links, including price quotes, which you can use to place your order. We have not yet received the top sash guide but we hope to have it soon.
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Tom from SWISCO responded:
Also please see our new 18-193 top sash guide, which we think may work for you.
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